Frequently Asked Questions
Who do we help?
The short answer is anyone who needs a media service. We are able to help organizations that have large media productions such as for churches/businesses, and we are able to help out individuals who may simply want their picture taken for a business profile.
How do I know what services to buy
Talk about lead Artisans, how they are qualified, and link to that page.
What is your refund policy?
Talk about how Lead Artisans are there to ensure you are satisfied, and what happens if equipment has been purchased (subject to seller’s return policy. List who we typically buy from and link to their website).
How do I make an Acceleration Road Map?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
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Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
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Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Have additional questions?
We’re here to help. Let’s talk.